customer reviews Tag

17 Nov
Online Patient Reviews: 3 Important Stats

When is the last time you visited a new restaurant, hotel, or any business without skimming their website, yelp, or google reviews? It's certainly been awhile for me. A lot of medical offices and organizations rely on referrals and old-fashioned word-of-mouth from satisfied patients and colleagues...

What You Need to Do With Online Customer Reviews

Social media affords the customer great power in voicing their experience with any product or service. If you felt like the hotel clerk didn't pay attention to your request, don't' worry, you can include your story as part of the hotel review on Trip Advisor....